Voicemail to text · guide
Google Voice Voicemail Transcription
Google Voice transcribes every voicemail automatically and it's free — one of the few places it still is. The settings you actually want are where the transcript goes and what to do when it's wrong.
Turn it on / check it's on
- Go to voice.google.com (or the Voice app) → Settings (gear) → Voicemail.
- Get voicemail via email — on: every voicemail arrives in Gmail with the transcript in the body and the audio attached.
- Get voicemail via message — on: the transcript is also sent as a text to your linked phone.
- Voicemail transcription analysis — optional; lets Google use your voicemails to improve accuracy.
Where the transcript shows
In the app, under the Voicemail tab, each message shows the text with a confidence shading — greyed words are ones the engine wasn't sure about. Tap the play bar to hear the audio at that point.
Why a transcript is wrong or missing
- Not in English — Google Voice transcription is English-only. Save the message (⋮ → Download) and use the translate-voicemail tool to get both the original and an English version.
- Noise, speakerphone, music on hold — the engine gives up rather than guess. The downloaded .mp3 works in the upload tool, which runs a heavier model.
- Voicemail arrived with no transcript at all — it usually appears a minute later; if not, the message was too short (under ~2 seconds) or was silence.
Download a Google Voice voicemail
Web: Voicemail → open the message → ⋮ → Download. App: share the message to Files or email. Old voicemails can also be exported in bulk with Google Takeout (Voice → voicemails as .mp3 with .html transcripts).
Have a recording that still needs transcribing?
Save the voicemail as a file (share → Save) and drop it into the voicemail-to-text tool — one a day is free, any language, with English translation if you need it.