Script Library
Medical & Dental Office Greetings
Healthcare greetings have two extra duties: route true emergencies to 911 immediately, and avoid inviting private health details onto an unsecured line. These scripts handle both.
“Thank you for calling [Practice]. If this is a medical emergency, please hang up and dial 911. Our office hours are [hours]. To request or change an appointment, leave your name and number — please do not include medical details — and we'll call you back.”
🎙 Hear it in an AI voice & make it yours →“You've reached [Dental Practice]. We're with patients right now. Leave your name, number, and preferred appointment time, and our front desk will confirm with you shortly. For dental emergencies after hours, call [number].”
🎙 Hear it in an AI voice & make it yours →“This is the office of [Doctor]. If you are experiencing an emergency, dial 911 now. For prescription refills, contact your pharmacy first. For all other matters, leave your name and number for a callback within one business day.”
🎙 Hear it in an AI voice & make it yours →“Thank you for calling [Therapy Practice]. Your privacy matters: please leave only your name and number. Calls are returned within one business day. If you're in crisis, call or text 988 for immediate support.”
🎙 Hear it in an AI voice & make it yours →“You've reached [Practice] after hours. Our office reopens at [time]. If this is urgent, our on-call line is [number]. Otherwise, leave a message and we'll respond in the morning.”
🎙 Hear it in an AI voice & make it yours →“Thanks for calling [Clinic]. We're helping other patients at the moment. Leave your name and number for scheduling — and remember, for emergencies always call 911 first.”
🎙 Hear it in an AI voice & make it yours →